Merchant PCI Compliance Programs

The best compliance program for you and your merchants.

When you partner with Sikich to offer your merchants a customized compliance program, you get much more than just access to our enhanced Self-Assessment Questionnaire (SAQ) process and our fully-automated vulnerability scanning service.

Depending upon your organization’s wants and needs, you can partner with Sikich in a manner that facilitates maintaining your organization’s branding and visibility, or you can refer your customers directly to us to handle all aspects of your compliance program. No matter how you choose to handle your program, there are a number of flexible pricing models available to accomplish your goals.

Your Partner Experience

Our goal is to help your merchants become compliant as smoothly as possible. Whether you choose to resell our services or refer your merchants to us, you will have a suite of functionality available to help you manage your merchant compliance program.

Customization

When you utilize Sikich for your merchant compliance program you are able to customize billing options, merchant communication, branding of your web portal, merchant support for the program as well as the enrollment/registration process.

Sikich can even go as far as customizing the PCI SAQ process for your merchants based on services or hardware that you provide them. There are no cookie-cutter merchant compliance programs here.

Site Integration

Have a web portal of your own? No problem! You can leverage our API to pull down program information to handle your own tracking and reporting or to display compliance information to your customers on your own website.

Accessibility

Within the Sikich web portal, your customer overview will allow you to monitor your program in as much detail as you would like, including advanced views of your individual customer accounts.

You have access to real-time customer reporting showing important information, including demographic information, compliance statuses and progress details for your merchants’ SAQs and vulnerability scans. Our web portal even generates pre-formatted compliance reports that are required to be submitted to the card brands.

Your Merchant’s Experience

Navigating the Payment Card Industry Data Security Standard (PCI DSS) may seem like a daunting task to merchants. But it doesn’t have to be.

Your merchants get the guidance they need to register for, and navigate through, your compliance program. We assist your merchants through the registration process to help them identify the PCI DSS services that are required of them. Once a merchant registers, they have access to all of the services you select as part of your program, including their SAQ and vulnerability scanning, as they begin their process to validate their compliance with the PCI DSS.

Self-Assessment Questionnaire (SAQ)

Sikich offers merchants a step-by-step process to understand each merchant’s unique business, assisting your merchant with selecting their appropriate SAQ validation type.

Our enhanced SAQ is supplemented with additional qualifying questions and help text to better clarify the PCI DSS requirements. Merchants can add their own notes to requirements or send requirement-specific questions to their support team.

Within the SAQ, merchants’ answers are saved in real-time. As they work to complete the SAQ, a results page lets the merchant quickly assess which requirements they have yet to fulfill.

Vulnerability Scanning

Our fully-automated Internet testing service enables your merchants to assess the security of their Internet connection and devices. Our scanning service performs tens of thousands of security tests on all components of a merchant’s Internet infrastructure, including firewalls, routers, web servers and email servers.

Our service is designed to be accurate and complete, easy to configure, easy to manage and easy to understand. Once a scan is completed, the web portal will provide links to additional information about any vulnerabilities found, as well as potential solutions for remediating the vulnerabilities.

Support

Sikich prides itself on the experience, expertise and level of service provided by our in-house, US-based support team. You merchants have the ability to interface with our support team through our support ticketing system or pick up the phone and speak to a live person. As part of the customization process of your merchant compliance program, we can even work with your dedicated customer service team to set up escalating levels of support.

In addition to our industry-leading support staff, you also have a dedicated point of contact at Sikich for your partner program who works with you directly to help you to set and achieve the specific goals of your compliance program.

Create your customized
program with Sikich.

All it takes is your name and phone number or email address to learn more about our services and expertise. If you’d like, you’ll also be able to send additional details after you submit your information here.

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